Terms of Service

Last updated: February 4, 2026

1. Agreement to Terms

By accessing or using Gunner ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

Gunner is an AI-powered sales call coaching platform that provides call recording analysis, grading, and coaching feedback for sales teams. The Service includes features such as AI call grading, team performance analytics, CRM integration, and training materials.

3. Account Registration

To use certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Subscription and Billing

The Service is offered on a subscription basis. By subscribing, you agree to pay the applicable fees for your selected plan. Subscriptions automatically renew unless canceled before the renewal date. You may cancel your subscription at any time through your account settings. Refunds are provided in accordance with our refund policy.

  • Free trials require a valid payment method
  • You will be charged at the end of your trial period unless you cancel
  • Subscription fees are non-refundable except as required by law
  • We reserve the right to change pricing with 30 days notice

5. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe on the rights of others, including privacy and intellectual property rights
  • Upload or transmit viruses, malware, or other malicious code
  • Attempt to gain unauthorized access to the Service or its related systems
  • Use the Service for any illegal or unauthorized purpose
  • Record calls without proper consent from all parties as required by applicable law

6. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection, use, and sharing of your information as described in the Privacy Policy. You are responsible for ensuring that you have obtained all necessary consents from individuals whose call recordings are processed through the Service.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Gunner and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You retain ownership of any content you upload to the Service, but grant us a license to use, store, and process that content to provide the Service.

8. Limitation of Liability

To the maximum extent permitted by law, Gunner shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.

9. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free.

10. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Service will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive.

11. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use the Service after revisions become effective, you agree to be bound by the revised terms.

12. Contact Us

If you have any questions about these Terms, please contact us at:

Email: [email protected]
Website: https://getgunner.ai